Numerous touchpoints (omni-channel) are a must for eCommerce today:
<ul>
<li>Mobile Apps</li>
<li>In store purchases</li>
<li>Print Ads</li>
<li>Online shops</li>
<li>YouTube Ads</li>
<li>Reviews sites</li>
<li>Facebook Pages</li>
<li>SMS Ads</li>
<li>Blog Posts</li>
<li>Banner Ads while browsing other sites</li>
<li>Call Center impulses</li>
</ul>
For an optimal omni-channel strategy, your points of view are:
<ul>
<li>Where are the greatest value pools?</li>
<li>Who do we need to convince?</li>
<li>What do we need to prioritize?</li>
</ul>
Thinking every place as a touchpoint..

Numerous touchpoints (omni-channel) are a must for eCommerce today:
- Mobile Apps
- In store purchases
- Print Ads
- Online shops
- YouTube Ads
- Reviews sites
- Facebook Pages
- SMS Ads
- Blog Posts
- Banner Ads while browsing other sites
- Call Center impulses

For an optimal omni-channel strategy, your points of view are:
- Where are the greatest value pools?
- Who do we need to convince?
- What do we need to prioritize?

Thinking every place as a touchpoint..

Shopware Community Day 2021 - BestIT